FAQ2019-04-08T13:58:18+00:00

FAQ

How many roses are needed to make the keepsakes?2019-04-08T13:40:14+00:00

Rule of thumb, one rose per item. However, some items we require more and for some items we may
need less than one rose. It is always best to send us entire rose. Please call or email us for further
details.

Can other types of flowers be used besides roses?2019-04-08T13:56:17+00:00

Yes, we can use many types of flowers. However, roses are the best.  There are a few types of flowers
that do not work well for our process including Lilies and Cymbidium Orchids (other types of orchids
work very well) and most Exotic flowers do not work well for our process.

How fresh do my flowers have to be?2019-04-08T13:56:23+00:00

We work with both fresh and already dried flowers. However to ensure the most vibrant color it is very
important that we receive your flowers within a few days.  Please call or email us for further questions
regarding your fresh or already dried flowers.

How old is too old for my flowers?2019-04-08T14:08:33+00:00

We consider flowers that are 1 day to 2 or 3 weeks old to be fresh. We have worked with flowers that are
many years old as well. Please call or email us regarding your flowers. Our customers send photos
of their flowers to us via email so we can see the color and condition of their older flowers.

How long does it take to complete my order?2019-06-19T17:28:05+00:00

Orders typically take about 10-16 weeks. Rose Keepsakes is a labor of love. As such, every item is handmade and hand-shaped, there are no machines involved in our process. This process is reflected in the time it takes to craft your keepsake. Orders can sometimes take a little longer, especially for longer orders. Order times can vary throughout the year depending on demand and season.

It is important to note that we cannot rush orders.

What are your hours of operation?2019-04-08T14:00:16+00:00

We are open Monday- Saturday from 9AM-5PM EST. If you live close by we love for you to drop off your flower at our showroom In Wakefield MA.

The Rose Keepsake Co
Lakeside Office Park
Door G
Wakefield MA 01880

Do I need to ship the flowers right away and in any special way?2019-04-08T13:48:59+00:00
  • The sooner we receive your flowers the better.
  • Do not peel the petals off (we prefer to do this step)
  • Place your flowers in a box.
  • Do not use any plastic, paper towels as this can cause rapid browning to your flowers while they
    are being shipped to us.
  • Cut the stems of the flowers, we only need the whole flower head
  • Place your flowers in the box. Just let flowers be free in the box.  You can put the order form and shipping form in the box.   That’s all that goes in the box, no plastic or no bubble wrap.
  • Do not use envelopes to ship.
  • US Post Office is the cheapest method.
  • If possible overnight your flowers to us or at least 2 day priority
Do you offer gift certificates?2019-04-08T13:50:29+00:00

Yes.  We offer gift certificates. Please call or email us.

What will my flowers look like after they dry?2019-04-08T13:50:01+00:00

When flowers dry some of the colors may change. This is especially the case for red roses, they dry to a
very dark Burgundy color. Pink Roses can dry to a more purple color (but not all, some stay pink). White
roses can dry to a yellow color, tannish color. We have even seen white roses turn to a green or pink
color. Please call or email us regarding questions about your flower colors. Once we know what you will
be sending us we can discuss.

Will the glass beads break?2019-04-08T13:51:28+00:00

Our glass beads are non-breakable.

How do I care for keepsakes once I receive them?2019-04-08T13:53:05+00:00

Since these are made with your flowers, the only thing that can affect your keepsakes is water. We ask
that you take off the jewelry when you are showering, bathing, swimming, doing the dishes etc.

Do you offer discounts for large orders?2019-04-08T14:02:13+00:00

Our process is labor intensive. Each item is made by hand and has a significant amount of hand work. For
this reason we are unable to offer discounts.

What is the most important thing I should know about The Rose Keepsake Co?2019-04-08T13:56:57+00:00

We want you to know that every item is made with love in our hearts. We put every ounce of love and
care into all our work and will not sacrifice the quality of our work EVER!  You, as our customer are the
most important person in our life! God Bless XO